Preface
Whether it’s selling long-term care vehicles, operating long-term care taxis, or providing in-home care services, every step involves a large amount of visit records, travel time, service details, and form completion and approval. If these processes still rely on traditional paper-based operations, management efficiency will struggle to keep up with the growing demand.
At this point, the SalesKing APP, designed specifically for sales and field personnel, can become a key tool in driving digital transformation within the long-term care industry.
Challenges in the Long-Term Care Industry
After closely observing multiple long-term care service providers, several common issues within the industry have been identified:
1. Dispersed Personnel
Caregivers and sales staff are stationed at different locations daily, making it difficult for supervisors to monitor situations in real time. Often, they have to wait until staff return to the office to know whether services have been completed.
2. Complicated Form Procedures
The government’s long-term care system requires detailed documentation of:
- Details such as the mode of transportation and travel time
- service items (e.g., bathing, feeding, companionship, cleaning)
- signatures from the client or family members must be accurately recorded.
If paper-based documentation is still used, the workflow involves "on-site form filling → form collection → manual data entry by administrative staff → upload to the government system," which is time-consuming and prone to errors due to illegible handwriting or missing information.
3. Lack of Timeliness
Supervisors often have to wait until the end of the week or even the end of the month to receive service records and reports. If issues arise during that period, the optimal time for addressing them is usually missed, resulting in reduced management efficiency.
SalesKing APP Solutions
To address the aforementioned challenges, the SalesKing APP offers a range of industry-specific features tailored for the long-term care sector, helping organizations achieve digital transformation:
1. GPS Check-In
When staff arrive at the service location, they can check in via GPS on their phone, enabling supervisors to monitor attendance in real time.
This eliminates doubts about whether staff have actually shown up, enhancing transparency and trust.
2. Segmented Travel Time Tracking
With a "multi-point check-in" system:
Arrive at Site A → Check-in
Leave Site A → Check-in
Arrive at Site B → Check-in
The system automatically calculates the travel time between Site A and Site B and logs the mode of transportation.
This supports internal cost control and efficiency analysis, and meets government requirements for transportation subsidy reimbursement.
3. Digital Visit Records
Sales or care staff can enter visit records directly in the APP, with optional photo, text, or voice input.
All data is uploaded automatically to the backend, eliminating the need to return to the office for manual documentation.
4. Form Filling
The APP allows for custom form creation aligned with government long-term care system standards, including single choice, multiple choice, fill-in-the-blank, photo upload, and e-signatures.
This ensures complete service records and smooth government compliance.
5. Electronic Signatures
Clients or family members can sign directly on a phone or tablet, removing the need for paper storage.
These digital signatures carry legal validity and meet modern audit and inspection standards.
6. Automated Reports
Daily, weekly, and monthly reports can be generated with one click, maintaining a standardized and professional format.
Supervisors or executives can log into the backend and instantly view overall service performance—no more waiting until the end of the month to compile data.
Three Key Application Scenarios
Case 1: Long-Term Care Vehicle Sales
A company specializing in the sales of long-term care vehicles serves a diverse clientele, including government agencies, temples, foundations, private households, and care centers.
Sales personnel visit clients → GPS check-in + visit record entry.
Photos are uploaded on-site, allowing supervisors to track visit progress in real time.
The system automatically generates customized reports tailored to each client's needs.
Result: Simplified sales processes and improved closing efficiency.
Case 2: Long-Term Care Taxis
Long-term care taxi services must comply with government regulations, requiring precise records of trips and passenger information.
Before departure → Drivers check in, and attendance is recorded in real time.
During the trip → The APP automatically loads passenger information into the form.
After the trip → Clients or family members sign in the APP to confirm service completion.
The system automatically generates trip records that meet government standards, while also calculating travel segment times. This helps prevent disputes and serves as a basis for subsidy reimbursements.
Result: Administrative workload reduced by 50%, and audit efficiency significantly improved.
In-Depth Feature Highlights
- GPS Check-In + Travel Time Tracking → Enhances attendance transparency, ensures on-site presence, and accurately tracks travel duration.
- Digital Forms → Minimizes manual input errors and directly exports in government-compliant formats.
- Electronic Signatures → Instantly stored and easily accessible for audits.
- Automated Reports → Significantly reduces administrative workload and allows supervisors to monitor operations in real time.
- Real-Time Reporting → Enables faster, more responsive decision-making.
Conclusion
At the heart of the long-term care industry is a people-centric approach—but only through digital management can rising service demands truly be met.
In an era that values efficiency and transparency, the SalesKing APP stands as the most reliable digital assistant.
It helps care providers save time, reduce labor, and cut costs, while ensuring compliance with regulations—giving peace of mind to supervisors, ease to caregivers, and confidence to families.
If you're running a long-term care vehicle service, a care taxi business, or managing a team of caregivers, now is the perfect time to implement the SalesKing APP.